Hean Tat Keh

Hean Tat Keh (simplified Chinese: 郭贤达; traditional Chinese: 郭賢達; pinyin: Guō Xiándá; Pe̍h-ōe-jī: Koeh Hiân-ta̍t) is a professor and chair of the Department of Marketing at the Monash University Faculty of Business and Economics. He is known for his work on services marketing, consumer behavior, brand management, and marketing strategy. In particular, his research on services marketing addresses the limitations of the concepts of service inseparability and service intangibility. Keh has also published on the antecedents and consequences of brand equity. More recently, he has conducted research on sustainable marketing and healthcare marketing. His works have been cited over 10,200 times according to Google Scholar, with an H-index of 41.

Hean Tat Keh
Known forServices marketing
consumer behavior
brand management
marketing strategy
Academic background
EducationUniversity of Washington
Hong Kong University of Science and Technology
University of Macau
Academic work
DisciplineMarketing
InstitutionsMonash University
University of Queensland
Peking University
National University of Singapore
Websitehttps://research.monash.edu/en/persons/hean-tat-keh
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