Department of Customer Service (New South Wales)

The Department of Customer Service is a department of the New South Wales Government that functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and communications technology, corporate and shared services, consumer protection, and land and property administration of the government in New South Wales, Australia.

Department of Customer Service
Department overview
Formed1 July 2019 (2019-07-01)
Preceding department
TypeMinisterial department
JurisdictionNew South Wales, Australia
HeadquartersSydney
Employees 5,289
Annual budget A$1.116 billion (2019-20)
Minister responsible
  • The Hon. Jihad Dib MP, Minister for Customer Service and Digital Government
    Minister for Small Business
    Minister for Fair Trading
Department executives
  • Graeme Head, Secretary
  • David Chandler OAM, Building Commissioner
Child department
    • Service NSW
    • Revenue NSW
    • State Insurance Regulatory Authority
Websitensw.gov.au/customer-service

The department was established with effect from 1 July 2019 and assumed most functions from the preceding Department of Finance, Service and Innovation, as well as a number of functions from other departments and several agencies.

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