Bureau of Information Resource Management
The Bureau of Information Resource Management (IRM) is a component of the U.S. Department of State responsible for providing modern, secure, and resilient information technology and services.
Seal of the U.S. Department of State | |
| Bureau overview | |
|---|---|
| Jurisdiction | Executive Branch of the United States |
| Headquarters | Harry S. Truman Building, Washington, D.C., United States |
| Bureau executives |
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| Parent department | U.S. Department of State |
| Website | www |
IRM provides a range of information technology (IT) services in support of the Department's foreign policy objectives and diplomatic mission. IRM is responsible for the comprehensive planning and oversight of Department-wide IT programs, as well as ensuring the security, integrity, and availability of Department networks and information systems. IRM supports more than 100,000 domestic and overseas customers at 275 posts in 191 countries, providing the infrastructure for over 50 federal agencies and non-governmental partners that operate under Chief of Mission (COM) authority. IRM services include provisioning secure and reliable global networks across three classification levels, with support to over 50,000 mobile devices; support to over 147,000 collaborative meetings per month; and 24/7 customer support, along with other core business offerings.
The bureau is headed by the Department of State's Chief Information Officer (CIO) who hold ranks equivalent to an Assistant Secretary of State. The CIO reports to the Under Secretary of State for Management (M), but reports to the Secretary of State when carrying out CIO functions established by the Clinger-Cohen Act. On October 6, 2023, Dr. Kelly E. Fletcher was appointed the CIO.